Our store offers the benefit of returning a purchased item within 10 days from the day indicated in your receipt.

Before returning an item you must contact us calling (+30)210-9764570 having the following information available:

  • Name of client
  • Date of purchasing the item
  • Number of original sale’s document
  • And the reason of returning

Total shipping / return shipping costs from and to the shipping address will burden the client

The product must have been used in any way. The packing should be in its original condition. In any other scenario our store has every right to deny the return of the product. Shipping costs are again burdening exclusively the buyer. Our store should be informed immediately before any action. In the event of any mistake of ours the costs burden our store and only.

*The returning product must be in its original packing with all the added items and the original sale’s document

*Products can NOT be returned in the following events

We’re sorry but for health reasons, our store can not accept return / change on products that have been tested or the packaging has been opened in following products: women’s underwear, briefs and boxers for men, panty hoes, socks, swimwear bottoms (if the protective sticker has been removed)

Returns are only allowed if the item is flawed or in case of our mistake.

Product Returning Procedure

You pack and deliver the item you want to return as long as a telephonic communication has been held at 2109764570. You must have the receipt and the original sales document placed inside the package.

If the product meets the return conditions, we replace the product.

In the event of the package arriving and it turns out not the return conditions apply, the product shall not be accepted. It shall be returned to the client and the shipping costs will burden him.

For any other change you must pick the items you’re interested. The new products must be at least the same value as the ones returned.

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